Privacy Policy
This is an English translation of the Finnish privacy policy. If the versions differ, the Finnish version prevails.
This policy covers data that NSolutions itself processes as controller: contact persons of client companies, billing and this website. NSolutions processes data about restaurants' own customers on behalf of the restaurant. That data is covered by each restaurant's own privacy policy, and NSolutions' role is described in section 12 of the terms of service.
01Controller
NSolutions, Business ID 3246406-1, Kokkola. Contact in data protection matters: info@nsolutions.fi, +358 45 228 6007.
02What data is processed
| Data | Purpose | Legal basis |
|---|---|---|
| Contact person's name, email, phone and company | Enquiries, demos, quotes and managing the customer relationship | Legitimate interest and contract |
| Billing data: company name, Business ID, address, payments and receipts | Charging monthly fees and bookkeeping | Contract and legal obligation (Finnish Accounting Act) |
| Admin dashboard user credentials | Login and security of the service | Contract |
| Technical website log data, such as IP address and browser | Website operation and data security | Legitimate interest |
NSolutions does not see or store payment card details, as they are processed by Stripe.
03Cookies
This website does not use tracking or advertising cookies, and visitors are not analysed. Fonts are loaded from Google's service, which means the browser transmits standard technical data, such as the IP address, to Google.
04Who data is disclosed to
- Stripe (Stripe Payments Europe Ltd, Ireland): payment processing, receipts and invoices.
- Google (Google Cloud / Firebase): servers for the website and the service. Data is stored in the EU.
- Authorities, when required by law, for example the Finnish Tax Administration.
Data is not sold or disclosed for marketing. Stripe and Google may also process data outside the EU. Transfers rely on safeguards approved by the EU, such as the EU–US Data Privacy Framework or standard contractual clauses.
05How long data is retained
- Contact person data: for the duration of the customer relationship and for no more than 2 years thereafter. Enquiries only: no more than 2 years.
- Invoices and receipts: 6 years, and accounting books 10 years, from the end of the financial year, as required by the Finnish Accounting Act.
- Technical logs: no more than 12 months.
06Your rights
You have the right to access your own data, request its rectification or erasure, restrict processing, object to processing based on legitimate interest and receive your data in a portable format. Requests can be sent to info@nsolutions.fi and will be answered within one month. Data that the law requires to be retained, such as accounting records, cannot be deleted before the end of the retention period.
You can lodge a complaint with the Office of the Data Protection Ombudsman (tietosuoja.fi) if you believe that your data is being processed unlawfully.
07Data security
Connections are encrypted (HTTPS). The data is stored in secure cloud services that only authenticated users can access, and access rights are limited to those who need the data in their work.